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Legal

Privacy Policy

Texas Health Insurance Group | Jay Gutierrez Insurance Agency, Inc.

Last updated: April 16, 2026

Introduction

Jay Gutierrez Insurance Agency, Inc., doing business as Texas Health Insurance Group ("we," "us," or "our"), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at texashealthinsurancegroup.com or contact us for insurance services.

We are a licensed insurance agency located in Corpus Christi, Texas. Texas Department of Insurance License #1730203 | NPN #16511164.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, address, phone number, email address, and zip code.
Date of Birth / Age: Used to determine Medicare eligibility and plan options.
Insurance Information: Current coverage, plan preferences, and health insurance needs.
Communication Records: Records of phone calls, SMS messages, emails, and form submissions.
Website Usage Data: IP address, browser type, pages visited, and time spent on pages (via analytics tools).
Consent Records: Records of your express written consent to receive communications from us.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide insurance quotes, plan comparisons, and enrollment assistance
  • To contact you about Medicare Advantage, Medicare Supplement, ACA, and other insurance options
  • To send SMS messages and emails you have consented to receive
  • To schedule and confirm appointments with a licensed agent
  • To comply with state and federal insurance regulations, including CMS requirements
  • To improve our website and services
  • To maintain records as required by law (including CMS 10-year enrollment record retention)

We Do Not Share or Sell Your Personal Information

Texas Health Insurance Group does not sell, rent, trade, or otherwise share your personal information — including your phone number — with third parties for marketing or lead generation purposes.

We may share your information only in the following limited circumstances: (1) with insurance carriers when you request a quote or enrollment, (2) with our licensed sub-agents assisting with your coverage, (3) as required by law or regulation, or (4) with service providers who assist us in operating our website and business, subject to strict confidentiality agreements.

SMS Text Message Communications

If you have provided express written consent, we may send you SMS text messages about Medicare and health insurance options. By consenting to receive SMS messages from us:

  • You may receive up to 5 SMS messages per outreach campaign
  • Message and data rates may apply
  • Reply STOP at any time to opt out of all future SMS messages
  • Reply HELP for assistance or contact us at (361) 267-5977
  • Your phone number will not be shared with third parties for marketing purposes

SMS consent is not required to receive insurance information or enroll in a plan. You may withdraw consent at any time by replying STOP or contacting us directly.

Your Rights

You have the following rights regarding your personal information:

Right to Access
Request a copy of the personal information we hold about you.
Right to Correct
Request correction of inaccurate or incomplete information.
Right to Delete
Request deletion of your personal information, subject to legal retention requirements.
Right to Opt Out
Opt out of SMS communications at any time by replying STOP.
Right to Know
Know what categories of personal information we collect and how it is used.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure database storage, and access controls limiting who can view your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Analytics

Our website uses cookies and analytics tools (including HubSpot) to understand how visitors use our site and to improve our services. These tools may collect anonymized usage data such as pages visited and time on site. You can disable cookies in your browser settings, though this may affect some website functionality.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or want to opt out of communications, please contact us:

Agency: Jay Gutierrez Insurance Agency, Inc. (Texas Health Insurance Group)
Address: 8401 Weber Rd, Corpus Christi, TX 78415
Phone: (361) 267-5977 | TTY: 711
TDI License: #1730203
NPN: #16511164